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How 888fubo Handles Your Personal Information

This privacy policy explains what data 888fubo collects when you create an account, make deposits via DANA, OVO, or GoPay, and use our lobby — and how we keep that data secure.

Account data protectedLocal wallet privacy: DANA, OVO, GoPayCookie controls in your accountData request process availableIndonesia-region eligible access
888fubo How 888fubo Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our support team directly through the live chat widget in your account dashboard. This is the fastest way to submit a data access or deletion request and get a written response.
Email Data Request Send your privacy request by email to our support address listed in the account help section. Include your registered email and the specific data action you are requesting — access, correction or deletion.
Account Settings Panel Some data preferences — including cookie consent and marketing communication opt-outs — can be managed directly from your account settings without contacting support at all.
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

Account Security Layers Your account access is protected by OTP verification sent to your registered mobile number. Any login attempt from a new device triggers a secondary confirmation step before the session is opened.
Cookie Use and Controls We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can adjust your cookie preferences from the settings panel in your account.
Data Retention Period We keep your account data while your account is active and for the period required by applicable law after closure. Transaction records linked to DANA, OVO, or GoPay payments are retained for the legally required period.
Your Right to Request Changes You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of data we are not legally required to hold. All requests are handled through our live chat or email support channel.

Your Privacy Questions Answered

These are the questions we hear most often about how 888fubo handles account and payment data. If your question isn't covered here, reach out through live chat or email and our support team will respond in writing.

We collect your name, email address, contact number, and device information at registration. When you add a payment method like DANA or OVO, we store the transaction reference — not your PIN.

We share data only with service providers directly needed to run your account — payment processors for DANA, OVO, and GoPay, and fraud-detection services. We do not sell your data to advertisers.

Send a request through live chat or email support with your registered email address. We'll compile and return a summary of the data we hold on your account within the timeframe required by applicable law.

Yes. You can request deletion of personal data we are not legally required to retain. Transaction records tied to GoPay, OVO, or DANA payments may need to be kept for the legally required period even after deletion requests.

Session cookies keep your login active while you browse the lobby. Analytics cookies help us see which sections you visit most. You can review and adjust cookie preferences in your account settings panel.

We store only the transaction reference and wallet identifier needed to confirm your payment. Your full wallet credentials and PIN are never collected or stored by 888fubo at any stage of the transaction.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.