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How 888fubo Handles Your Rights and Obligations

Your use of 888fubo — including account creation, deposits via DANA, OVO, or GoPay, and access to the lobby — is governed by the terms set out across these policy pages.

Account TermsPrivacy & Data UseDANA, OVO, GoPay Wallet RulesRegional EligibilityContact & Requests
888fubo How 888fubo Handles Your Rights and Obligations
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about our terms, need to request a copy of your account data, or want to raise a compliance concern, these are the direct paths to our team. We aim to respond to all policy-related queries as promptly as our queue allows — data and account requests may take longer depending on verification steps required.

Team online

Live Chat Support

Open the chat widget inside your account dashboard. State your query as a legal or account-rights issue so it reaches the right team without delay.

Email for Data Requests

Send written requests for account data, correction, or deletion to our support email. Include your registered wallet type — DANA, OVO, or GoPay — for faster identification.

Account Notification Channel

Material changes to our terms are pushed to your registered account inbox first. Keep your notification settings active so you don't miss a policy update.

DATA AND ACCOUNT SECURITY

How We Protect What You Share With Us

Account security and data handling are not afterthoughts here. We apply encryption to account sessions and wallet-linked data, and we keep data retention periods proportionate — storing only what's needed for transaction verification and legal compliance, not indefinitely. You can request access to the data we hold on your account at any time through the email channel listed above.

Encrypted Sessions

Every account session — whether you're checking a balance or processing a GoPay withdrawal — runs over an encrypted connection. Session tokens expire automatically on logout.

Wallet Data Handling

DANA, OVO, and GoPay details linked to your account are used strictly for transaction processing and identity checks. We do not store full wallet credentials after verification.

Retention and Deletion

We hold account and transaction data only as long as required for compliance and dispute resolution. Deletion requests are reviewed within a reasonable period after identity confirmation.

Who to Contact for Changes

To update, correct, or remove your personal data, contact our support team via email. Reference your account ID and the wallet type you use — OVO, DANA, or GoPay — to speed up the process.

Common Questions About Our Legal Terms

These are the questions we get most often about account rights, data use, and how our policies apply to wallet-linked accounts in Indonesia. If your question isn't here, reach out via live chat or email.

Yes — whether you're in Palembang or anywhere else, the same terms apply. Availability still depends on local law and eligible regions; the terms don't override local jurisdiction.

You can. Send a written request to our support email with your account ID and the wallet type you use — DANA, OVO, or GoPay. We'll verify your identity before releasing any data.

After account closure, we retain only what's legally required for transaction records and dispute handling. Wallet credential details are removed once the retention period ends and no disputes are pending.

We push a notification to your registered account inbox whenever material changes are made. The updated version is also published on this page and takes effect immediately upon posting.

Raise disputes through live chat first, flagging it as a legal or compliance matter. If unresolved, submit a written request via email. We review each case against the terms in effect at the time of the event.

Access to 888fubo is only extended where local law permits. It is your responsibility to confirm that your use is consistent with the laws of your jurisdiction before creating an account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.